Our Service Structure

All services begin with a zoom or phone consultation, to determine unit needs, how best to approach them, and what the best path for you going forward would be.

Our service is provided in the following structure, with variance according to budget and unit requirements. These variances will involve the number or versions/prototypes supplied per item, the number of items being developed, and the time required with the team to best identify their needs.

 

Phase 1 – Initial consultation

  • Zoom meeting to discuss needs of unit/group
  • Pre-engagement questionnaire
  • Engagement agreement confirmation.

Phase 2 – Observation

  • Visit facility.
  • Observe training.
  • Interview end users.
  • Examine existing equipment.
  • Identify actual problems versus perceived problems.

Phase 3 – Prototype Design

  • Build Version 1.
  • Deliver prototype.

Phase 4 – Field Evaluation

  • Return to training.
  • Observe prototype under realistic use.
  • Collect feedback.
  • Document failures and improvement areas.

Phase 5 – Confirmation of product suitability

  • Produce Version 2.
  • Discuss licensing/commercialization